Ordering & Making Payments
Once you have completed our free online
inquiry form, we will be contacting you by
telephone or email to discuss details and
price with you.
And if you make the decision to place an
order we will be listing your name on our
waiting list and contact you again to let
you know when we are ready to work on
Prior to working on your hat we will
require a minimum deposit of at least
$225 to insure the head measurement.
You will receive an email from us
requesting for a payment through
paypal. You do not need to have an
account with paypal to make a payment.
When you receive the head
measurement kit along with an
instruction you will measure your head
and return them to us before we begin building your hat. In the event you do
not return the head measurement kit you will have forfeited your initial
deposit, which will be used to purchase a new kit to replace the one that we
lose. The head measurement kit is made of wood and is not cheap. They
come from British Columbia, Canada so they are not easily replaced. Your
cooperation on this matter will be greatly appreciated.
Once we receive the head measurement kit back from you we will order your
beaver felt and begin building your hat, which may take several weeks or
more, depending on availability of color felt you have chosen. And remember,
we do not use any kind of machine when we build your hat therefore it takes
us some time to build you a quality hat that you will never forget. We will
let you know when your hat is being shipped and provide you with a tracking
The ultimate goal here is to make it a smooth transaction for you and us.